Last updated: 22nd September 2025
This website (“Site”) is owned and operated by Tenuta Petrarolo Pistola Srl, an Italian limited liability company (“we”, “us”, “our”) which manages events and hospitality services at Masseria Pistola and Giardini Pistola.
We act as the Data Controller for the personal data you provide when using this Site, including enquiries, bookings, newsletters, and interactions with event services.
You can contact us at:
Tenuta Petrarolo Pistola Srl
Tenuta Petrarolo Pistola Srl, Contrada Petrarolo 16, Petrarolo, Monopoli, Puglia
Email: privacy[at]tenutapistola.com
Contact data: name, email, phone, address.
Event enquiry/booking data: dates, number of guests, preferences, supplier details.
Payment data: limited metadata (payments processed via secure third-party provider).
Marketing data: newsletter subscriptions, opt-in preferences.
Technical data: IP address, browser/device type, pages viewed, cookies (see Section 7).
We do not intentionally collect special category data (health, beliefs, etc.) unless you choose to provide it (e.g., accessibility or dietary needs).
We process your data for:
Managing enquiries and bookings
Legal basis: contract or steps prior to entering into a contract (Art. 6(1)(b) GDPR).
Providing services and communications
Legal basis: contract (Art. 6(1)(b)) and legal obligations (Art. 6(1)(c)).
Marketing communications if you opt in (newsletters, events info)
Legal basis: consent (Art. 6(1)(a)); you may withdraw at any time.
Analytics and site improvements
Legal basis: consent for non-essential cookies (Art. 6(1)(a)); legitimate interests for security and site functionality (Art. 6(1)(f)).
Legal and tax compliance
Legal basis: legal obligation (Art. 6(1)(c)).
We may share your personal data with:
Service providers: hosting, IT support, email/newsletter platform, payment processors, event suppliers engaged to deliver services.
Authorities: where required by law or to protect our rights.
Professional advisers: where necessary for compliance or disputes.
We ensure all processors comply with GDPR and process data only on our instructions.
We aim to process and store your data within the EEA. If any transfers outside the EEA occur (e.g., newsletter provider in the USA), we ensure appropriate safeguards, such as EU Standard Contractual Clauses (SCCs), are in place.
Enquiries: retained up to 24 months after last contact.
Bookings and contracts: retained for 10 years to meet Italian tax/accounting law.
Marketing data: retained until you withdraw consent or after 24 months of inactivity.
Technical/security logs: usually 12 months.
As a data subject under the GDPR, you have the right to:
Access your personal data;
Rectify inaccurate or incomplete data;
Erase data in certain cases;
Restrict processing in certain cases;
Data portability (structured, machine-readable copy);
Object to processing based on legitimate interests;
Object at any time to direct marketing;
Withdraw consent at any time (without affecting prior lawful processing).
You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali) or with your local supervisory authority.
We use cookies and similar technologies:
Essential cookies: enable core site functions and security.
Analytics cookies (consent): help us understand usage and improve the site (e.g., Google Analytics with IP anonymisation).
Marketing/social cookies (consent): enable integrations (e.g., social media plugins, video embeds).
You will be asked to accept or reject non-essential cookies via our cookie banner. You can also adjust settings anytime via your browser. For more detail, see our [Cookie Notice] [link].
We apply appropriate technical and organisational measures to protect personal data, including encryption, secure hosting, and restricted access. No method of transmission is 100% secure, but we work to maintain a high level of protection.
We may update this Privacy Policy from time to time. The updated version will be published here with the new Last updated date.
For all data protection matters, please contact:
Tenuta Petrarolo Pistola Srl
[Registered Address in Italy]
Email: privacy[at]tenutapistola.com